New Patient Care

Being a new IG patient and a caregiver can be challenging. We provide many services to support IG patients and caregivers to help keep them informed and connected. These informative resources can help to solve the acute problems of availability, affordability and safety, as well as help in understanding how to manage a life with chronic illness.


We understand that knowledge is power. That is why we offer several resources to support and help patients manage their critical healthcare needs such as Reimbursement Support, IG Health Tools and expert advice from our knowledgeable staff. patient resources

Reimbursement Q & A

Living with a chronic illness is difficult enough, but it can be even more frustrating managing insurance and reimbursement issues. We have experts to help you navigate the reimbursement maze. learn more

How to Write an Effective Appeal Letter

Appealing denials of insurance coverage for expensive therapies such as immune globulin can be time-consuming and frustrating, but patients can succeed by following the proper steps. learn how

Connect with Patient Support

We are dedicated to connecting you with others who face similar health challenges. connect

IG Health Tools

Here are useful tools to make life easier for those requiring immune globulin infusions, including an IG Health Diary, IG Infusion Log and Emergency Medical ID Card. ig tools

The resources listed above were provided and sponsored by Nufactor, Inc..